For independent auto shops · Las Vegas

Missed calls get a text back in 30 seconds.

Then an AI agent answers the easy questions and hands you the real ones. Built for independent auto repair shops in Las Vegas.

Book a 15-minute call See how it works

Your shop line stays exactly as it is — calls ring like always. The texts go out from a dedicated texting number you pick.

Built with Excellent Auto
Las Vegas, Nevada

A missed call. A conversation.Example

Excellent AutoAI text assistantToday · 10:42

Missed call from (702) 555-0138

Hi, this is the Excellent Auto AI assistant. Sorry we missed you. What can we help with? Reply HUMAN anytime to reach the owner.

do you guys do brakes and about how much for a 2015 civic

Yes, we do brakes. Brake service starts at $140 — exact number is an estimate from a tech once we see the car. Want to bring it in? Just send your name and a day that works.

also its making a grinding noise when i turn is that bad

Can't tell you that over text without seeing it. Diagnostic is $100, and it's waived if we do the repair. When works for you?

Marcus, thursday morning. also i have 6 work vans that need service

Sent to your cell: Marcus, (702) 555-0138, Thursday AM, brakes + noise. Fleet inquiry, 6 vans. Needs you.

Illustrative conversation · Example services and prices

From missed call to next step

Keep the shop moving.
Keep the conversation going.

A simple handoff, from the first text to the questions that need your attention.

A call goes unanswered

The caller gets a text within 30 seconds from your shop's texting number, while they still have the phone in their hand.

The AI agent handles the routine

Hours, location, what you service, the starting prices you've approved. It collects a name, vehicle, and a day that works.

You get the ones that matter

Quotes, diagnoses, fleet accounts, upset customers. Those go straight to your cell with the whole thread.

Your shop. Your judgment.

You set the rules.
The AI stays inside them.

Your approved prices. Your decisions. A human when it matters. These boundaries are built in.

Only prices you approveIt says only the starting prices you sign off on. Everything else gets "a tech will give you an estimate" — never a number.
Diagnosis stays with your techs"Bring it in" is the only answer to "what's wrong with my car."
No promised turnaround timesIt doesn't know your board. It won't guess.
Always identifies itself as AIIt says it's an AI assistant in the first message, and a human is one reply away.

Beyond the first reply

One number.
More of the day handled.

Once the text-back is running, these extend it — same number, same thread your customers already know.

Ready-for-pickup texts

"Your car's ready" and "waiting on a part" go out from the same thread. On the roadmap.

Your estimate. Their approval by text.

Your shop prepares the estimate. The customer receives it by text and replies YES to approve. On the roadmap.

Review requests

A Google review link the day after pickup, only to customers who picked up.

Service and smog reminders

Oil change intervals and Clark County annual smog, from the vehicle on file.

Web chat on your site

Same AI agent, same rules, on your website.

Weekly owner summary

Calls caught, cars booked, approvals, reviews. One text on Monday.

Let’s talk shop

A better way to
catch the next call.

Priced on the callOne setup fee, then monthly. No contract. Carrier registration for business texting takes 2–3 weeks — we handle it and tell you the day you go live.

Setup includes number registration, your services and approved starting prices, and a week of watching every reply before it goes live.
You approve every price it's allowed to say. You can change the list any time by texting us.
Cancel any month. Your number stays yours.

Prefer email? [email protected]

Talk it through

Fifteen minutes. Tell us about your shop and we'll text you back same day. If it's not a fit, we'll tell you.

Also on the bench: web page fixes & online presence help

Outdated site, messy Google Business Profile, photos that don't do the shop justice — we still clean those up. Simple one-page rebuilds, listings that match reality, and a handoff you own. Mention it in the form above and we'll fold it into the same call.